AVAYA Phone Manager Pro

The Avaya IP Office Phone Manager Pro, Release 3.0, is an upgrade option from Phone Manager Lite and provides a host of time saving telephony tools such as:

Computer-based call management
Dial the phone, answer incoming calls, transfer, park, and conference calls, check your voicemail, log in and out of hunt groups, and much more, all from a simple, point-and-click interface.
Automatic Call Logging
Phone Manager Pro automatically keeps a log of your incoming, outgoing, and missed calls. Any number in the log can be returned with a simple click of the mouse.
Screen Pop Caller's Information
See who is calling on your screen the second the phone rings - but that's just the beginning. Caller ID of the incoming call can be used to pop contact files out of Outlook, Goldmine, ACT, or any other 3rd party software application. Thus you can have every piece of information about your customer at your fingertips the instant their call comes in - before you even pick up the phone!
Dial From 3rd Party Applications
Through the use of the industry standard TAPI protocol, now you can dial your phone with a click of your mouse from other software applications such as Outlook, ACT, Goldmine, or even Excel and Word documents.

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