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AVAYA IP Office Conference Center

Completely eliminate the need for expensive, hosted conferencing. By combining Avaya IP Office's 64-party conference bridge with Voicemail Pro's Rendezvous Conferencing features, you can host your own dial-in conference any time you want for free. Callers can call a dedicated number, enter a pass code, and join themselves into your conference call just as they would in an externally hosted conference - but without the high hourly price tag.

Upgrade to Avaya IP Office Conference Center for in-house conferencing options, such as web meetings and presentations, and virtually eliminate the need to hire a third-party service bureau.

Access to the Web Scheduler requires a user to be set up by the administrator and have Internet Explorer installed on their PC. No other software is required. The System Administrator can set up an unlimited number of registered users on the Conference Center application. Once registered, users can review the system resources before booking a new conference, book a conference as well as list pending conferences they have previously set up.

The user setting up the conference can then add participant details including their email address and their telephone number. This allows email notification to all participants confirming the conference call details including the conference name, description, host contact details, bridge number, conference ID, their unique participant PIN code (if PIN checking has been selected) and the URL web address for the web client (if web support has been selected). Participants' details can be amended prior to the start of the conference.

Voice Conferencing Notification (VCN) can also be activated for selected participants. This allows Voicemail Pro to dial out to participants when the conference is about to start and bring them to the conference bridge if they are available.

Advanced security is available by generating unique PIN numbers for every participant allowing them to be recognized by the system and displayed on the Conferencing Center Web Client If announcements are required, Voicemail Pro can announce each participant by asking them for their name which is then announced to all participants already on the bridge. Similarly at the end of the conference, each participant leaving the conference will be announced.

Avaya IP Office Conferencing Center is comprised of two web-based graphic user interfaces (GUI), the Scheduler and the Web Client. The Conferencing Center Scheduler allows users to schedule and manage conferences; the Web Client license allows participants to join web conferences that act as supplements to scheduled audio conferences. A conference can be booked as a stand-alone audio conference or booked in conjunction with a web conference where real-time voting, presentation display and mute all can be initiated by the conference host. Conferencing Center Scheduler has the following key features:

  • Up to 64 concurrent conferences available, depending on the IP Office Control Unit.
  • A web-based GUI for both the Conferencing Center administrator and user.
  • Saving booking details as templates for convenient booking of recurring conferences.
  • Local address book for adding participant details.
  • Multiple ways to join a booked conference.
  • Email notification to all conference participants.
  • Web-based reporting on conference usage and voting results.
IP Office Conferencing Center Web Client has the following key features:
  • Real-time voting and presentation capabilities.
  • Conference host can change participants' speak/listen capabilities during the conference.
  • The conference host can initiate a private whisper session with other participants during an active conference.
  • Host initiated mute/un-mute all capability.

Sharco did an amazing job listening to my needs and developing the perfect solution for my budget! - A. Smith
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